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Aquaovo - OVOPUR - Lille - Glass Base

Aquaovo

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Aquaovo - OVOPUR - Lille - Glass Base

Because water is at the very core of your life and your health, you deserve the best when it comes to filter and condition the precious liquid for your optimal hydration.

This is the newest edition of the OVOPUR Eco Friendly Water Dispenser with filtration. Now assembled in Montreal, Quebec, with ceramics handcrafted by the Northern French artisans, the Lille Edition features re-designed flowing curves and a sparkling white robe. 

With its natural, innovative Canadian design that has won many prizes and that has been part of the permanent Decorative Arts & Design collection at the Montreal Museum of Fine Arts for the last decade, OVOPUR is a functional and performant piece of art that will help you bring back water at the center of your daily life.

AQUAOVO leads with eco-friendly and design alternatives to popular water filter brands like Santevia, Brita, Berkey and Pur which often lack in environmental awareness and/or style.

Not to mention the bottled water industry. A single AQUAOVO filtration unit can prevent the purchase, use and disposal of up to 4,000 plastic bottles per year, or nearly 160,000 bottles over your next forty years of active life. Now multiply this number by the thousands of AQUAOVO filtration units that are active on the planet! Come-back here after you purchased your unit and see how you too can have an impact on your environment.

Number of Plastic Bottles Prevented to Date

 

icon
118804093


 

WHY YOU'LL LOVE IT: 

  • Outstanding Filtration = Great Tasting Water. Contains first quality NSF Certified filtration elements that have proven effective to filter out chemicals and organic pollutants from your drinking water.

  • Huge Holding Size, Never wait for water again. The main tank holds up to 11 litres/2.9 gallons. This means plenty of water to drink, cook, feed the pets and even water your plants throughout the day without having to think about refilling your unit. That's far out from that plastic Brita water pitcher from which you can't ever seem to get enough water when you need it the most. And it's much more efficient than that big blue plastic jug that you need to carry around and flip over to your back's expense.
  • Clean and Fresh Water, Always. The egg shape eases the water circulation, prevents stagnation and reduces the risk of bacterial growth.
  • 2 Litres of Clean Water a Day, Keep the Doctor Away. Sufficient, high quality, contaminant free hydration is known to solve many health and body issues.
  • Eco-Friendly to the Core. The Aquacristal glass filter cartridge is reusable! Just return your used cartridges when you're done. We use sustainable and long lasting noble materials like ceramics, glass, wood and stainless steel so that you can pass your unit to the next generation.
  • Earth-Cheap: Keep More in Your pockets, spill less on your planet. With Aquaovo you get the best materials, the nicest designs and the greenest experience while paying less than $0.09/liter of fresh-tasting water.
  • Multi-Tasking. You can easily turn it into a beverage and cocktail dispenser for your next party.
  • Improve Your Design and Your Life. The OVOPUR is an award winning design that has been part of the permanent design objects collection at the Montreal Museum of Fine Arts since 2009.   OVOPUR is a functional and performant piece of art that will help you bring back clean water at the center of your daily life.
  • Proudly Local. Own a locally designed and assembled product.

 
WORRY-FREE WATER FILTRATION OPTIONS:

 

  • Save in Peace. Subscribe to an AVANTAGE OVO+ program to save 20% on your replacement filter cartridges and get our extended warranty free of charge
  • Peace of Mind. Get your own custom cartridge change email reminder every 4 months with all our AVANTAGE OVO+ Programs

 

SPECIFICATIONS:

  • 11 Liters (2,9 gal) Capacity
  • 11 x 14 x 29in, 24 lb
  • 1 AQUACRISTAL filter cartridge included (4 months supply) 
  • 1 glass base included
  • Sparkling white handcrafted traditional ceramic with natural variations
  • Materials: Ceramic, Glass, Stainless Steel, PE, Felt, Activated Carbon, KDF55, Quartz Sand, Micro-Porous Bioceramic beads
  • SKU: PUR-LIL-GLASS


Download the OVOPUR Instructions and presentation booklet for more details.

 

SHAPE AND MOVEMENT

The unique shape of our water filtration unit did not result from sheer serendipity. 
The OVOPUR unit combines the unique shape of an egg and the thermal properties of porcelain to preserve and revitalize water. Its sleek curves and total absence of right angles allow water to flow freely and naturally. Temperature differences and normal flow induce a biotic movement that prevents stagnation, reduces the risk of bacteria buildup, and helps to revitalize the water.

Inspired by the work of water research pioneers, its shape eases the circulation and regeneration of water. Its overall look is one of abundance, purity, rebirth, and infinity. Its appealing curves and use of fine materials like porcelain, wood, glass, and metal bear witness to our commitment to aesthetics and quality.


NATURAL PERFORMANCES

Designed to take advantage of the knowledge about the new adsorbent materials and the timeless role of sand in water purification, AQUACRISTAL, the multilayer reusable glass cartridge at the heart of the OVOPUR, contains first quality filtration elements that have proven effective to eliminate chemical and organic pollutants from drinking water by mimicking the action of the natural filtration cycle underground. See the AQUACRISTAL product page for the details.
 

HANDCRAFTED TRADITIONS

Designed and raised in Montreal, Quebec, Canada, the OVOPUR eco-design water filtration unit is made from materials that fuse age-old traditions with tomorrow’s trends.
The products of the AQUAOVO experience are painstakingly handcrafted following age-old traditions and the renewable development guidelines. Our artisans are located in Canada, USA, Europe and Asia. They are all selected for their knowhow and respect of our ethical and fair trade values. Woodworkers, glassblowers, and ceramicists come together to create a perfect, functional piece of art set to become a valuable part of our daily life.
 

SUSTAINABILITY 

Our AQUACRISTAL glass filter cartridge is reusable: a first on the market! Return your used cartridge in its packaging. We will take care to recycle and reuse most of the parts so that we can continue to offer the filtration experience with the lowest environmental impact on the market.
All our products are made of sustainable, renewable or recyclable materials. Plastic components have been kept to a minimum and are generally recyclable.
Our packaging materials are carefully selected to minimize their impact on the ecological cycle. In addition, they are mainly made from recycled and recyclable materials.
The AQUAOVO experience advantageously makes it possible to stop the consumption of bottled water, a polluting industry that uses more than 80 billion plastic bottles a year in America alone and whose transportation activities are actively involved in the creation of greenhouse gases.
A single AQUAOVO filtration unit can prevent the purchase, use and disposal of up to 12,000 plastic bottles per year, or nearly 480,000 bottles over your next forty years of active life. Now multiply this number by the thousands of AQUAOVO filtration units that are active on the planet!
Through our choice of materials, our commitment to sustainable development and our policy of reusing filter cartridges, we set new environmental standards to meet the demands of our customers and the needs of our planet.
We adhere unconditionally to a philosophy of social, ethical and environmental commitment.
 

VERSATILITY

Its versatile design offers two easy modes: safe and convenient, the filtration mode with the AQUACRISTAL cartridge ensures a high quality year round water supply. More fun, the OVOBAR mode allows you to turn your OVOPUR into a stylish and functional beverage dispenser for when you throw a party or for a special event.

 

 

SPECIFICATIONS:

  • 11 Liters (2,9 gal) Capacity
  • 11 x 14 x 29in, 24 lb
  • 1 AQUACRISTAL filter cartridge included (4 months supply) 
  • 1 glass base included
  • Sparkling white handcrafted traditional ceramic with natural variations
  • Materials: Ceramic, Glass, Stainless Steel, PE, Felt, Activated Carbon, KDF55, Quartz Sand, Micro-Porous Bioceramic beads
  • SKU: PUR-LIL-GLASS

 

SHAPE AND MOVEMENT

The unique shape of our water filtration unit did not result from sheer serendipity. 

The OVOPUR unit combines the unique shape of an egg and the thermal properties of porcelain to preserve and revitalize water. Its sleek curves and total absence of right angles allow water to flow freely and naturally. Temperature differences and normal flow induce a biotic movement that prevents stagnation, reduces the risk of bacteria buildup, and helps to revitalize the water.

Inspired by the work of water research pioneers, its shape eases the circulation and regeneration of water. Its overall look is one of abundance, purity, rebirth, and infinity. Its appealing curves and use of fine materials like porcelain, wood, glass, and metal bear witness to our commitment to aesthetics and quality.


NATURAL PERFORMANCES

Designed to take advantage of the knowledge about the new adsorbent materials and the timeless role of sand in water purification, AQUACRISTAL, the multilayer reusable glass cartridge at the heart of the OVOPUR, contains first quality filtration elements that have proven effective to eliminate chemical and organic pollutants from drinking water by mimicking the action of the natural filtration cycle underground. See the AQUACRISTAL product page for the details.

 

HANDCRAFTED TRADITIONS

Designed and raised in Montreal, Quebec, Canada, the OVOPUR eco-design water filtration unit is made from materials that fuse age-old traditions with tomorrow’s trends.

The products of the AQUAOVO experience are painstakingly handcrafted following age-old traditions and the renewable development guidelines. Our artisans are located in Canada, USA, Europe and Asia. They are all selected for their knowhow and respect of our ethical and fair trade values. Woodworkers, glassblowers, and ceramicists come together to create a perfect, functional piece of art set to become a valuable part of our daily life.

 

SUSTAINABILITY 

Our AQUACRISTAL glass filter cartridge is reusable: a first on the market! Return your used cartridge in its packaging. We will take care to recycle and reuse most of the parts so that we can continue to offer the filtration experience with the lowest environmental impact on the market.

All our products are made of sustainable, renewable or recyclable materials. Plastic components have been kept to a minimum and are generally recyclable.

Our packaging materials are carefully selected to minimize their impact on the ecological cycle. In addition, they are mainly made from recycled and recyclable materials.

The AQUAOVO experience advantageously makes it possible to stop the consumption of bottled water, a polluting industry that uses more than 80 billion plastic bottles a year in America alone and whose transportation activities are actively involved in the creation of greenhouse gases.

A single AQUAOVO filtration unit can prevent the purchase, use and disposal of up to 12,000 plastic bottles per year, or nearly 480,000 bottles over your next forty years of active life. Now multiply this number by the thousands of AQUAOVO filtration units that are active on the planet!

Through our choice of materials, our commitment to sustainable development and our policy of reusing filter cartridges, we set new environmental standards to meet the demands of our customers and the needs of our planet.

We adhere unconditionally to a philosophy of social, ethical and environmental commitment.

 

VERSATILITY

Its versatile design offers two easy modes: safe and convenient, the filtration mode with the AQUACRISTAL cartridge ensures a high quality year round water supply. More fun, the OVOBAR mode allows you to turn your OVOPUR into a stylish and functional beverage dispenser for when you throw a party or for a special event.

Download the OVOPUR Instructions and presentation booklet for more details.

 

CURIOUS ABOUT WARRANTIES & RETURNS?

100/60 SATISFACTION WARRANTY

At AQUAOVO, we are deeply committed to providing a superior shopping experience to our customers. We include a 60-day 100% satisfaction warranty with each filtration fountain. If for any reason you are not completely satisfied with your purchase, return it within 60 days of receipt of shipment and we will gladly replace the product, exchange it for another or refund the purchase price of the item.

ACCIDENTAL BREAKAGE WARRANTY

This warranty covers all porcelain and glass parts of our water fountains against accidental breakage under normal conditions of use. If for any reason you accidentally break a piece of glass or porcelain from your device, we will replace it free of charge for a period of two (2) years after the initial delivery.

MANUFACTURER'S WARRANTY

Each product we sell is covered by our 2 years manufacturer's warranty on bases, valves and parts such as silicone gaskets for malfunction or premature degradation in normal use. If you experience any problem during the warranty period, we will be able to provide exchange or repair services if necessary.


Order Confirmation:

As soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.

*Free Shipping Over $100.00 Shipping not available for Alaska or Hawaii

Order Shipment:

If your order is stock and we process the charges to your credit card, it will ship within five business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address your provide when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at info@purewaterguys.com.

 

USPS     UPS      

 

 

Damages:

Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery.  If your item(s) do arrived damaged, please send photos to info@purewaterguys.com and we will process an insurance claim on your behalf.

Cancellations & Refunds:

All orders cancelled after 48 hours are subject to a $20 administration fee, whether or not your order has shipped.  If you order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.

*shipping charges may be applied to certain products or brands that are over-sized weight or dimensions. Or that require freight shippping.

Our 100% Price Match Guarantee

We work very hard to ensure that we offer the absolute best prices online.  If you find another online store that offers a lower price then us within six months of your purchase date please let us know and we will refund your original payment for the difference.  We want you to feel confident that you are getting the absolute best price for the product you are ordering.  If you find that our own website has a lower price for the same item you have ordered within six months of your purchase date will refund the difference as well.

To request your partial refund simply e-mail us a link to the same product on our website, or on our competitors website within six months from the date of your order and we will process the credit accordingly.

Our 100% Price Guarantee has some limitations:

  • You must purchase the item from our website before requesting your Price Match Guarantee
  • Promotions such as rebates and buy one, get one free offers are not eligible
  • The item must be in stock on the competitors website
  • The competitor must be an online store, they may not have a retail location
  • The website can not be a discounter or auction website (ie; eBay, overstock, etc..)
  • The competitor must be an Authorized Retailer of the product in question
  • The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax

Aquaovo - OVOPUR - Lille - Glass Base

Because water is at the very core of your life and your health, you deserve the best when it comes to filter and condition the precious liquid for your optimal hydration.

This is the newest edition of the OVOPUR Eco Friendly Water Dispenser with filtration. Now assembled in Montreal, Quebec, with ceramics handcrafted by the Northern French artisans, the Lille Edition features re-designed flowing curves and a sparkling white robe. 

With its natural, innovative Canadian design that has won many prizes and that has been part of the permanent Decorative Arts & Design collection at the Montreal Museum of Fine Arts for the last decade, OVOPUR is a functional and performant piece of art that will help you bring back water at the center of your daily life.

AQUAOVO leads with eco-friendly and design alternatives to popular water filter brands like Santevia, Brita, Berkey and Pur which often lack in environmental awareness and/or style.

Not to mention the bottled water industry. A single AQUAOVO filtration unit can prevent the purchase, use and disposal of up to 4,000 plastic bottles per year, or nearly 160,000 bottles over your next forty years of active life. Now multiply this number by the thousands of AQUAOVO filtration units that are active on the planet! Come-back here after you purchased your unit and see how you too can have an impact on your environment.

Number of Plastic Bottles Prevented to Date

 

icon
118804093


 

WHY YOU'LL LOVE IT: 

  • Outstanding Filtration = Great Tasting Water. Contains first quality NSF Certified filtration elements that have proven effective to filter out chemicals and organic pollutants from your drinking water.

  • Huge Holding Size, Never wait for water again. The main tank holds up to 11 litres/2.9 gallons. This means plenty of water to drink, cook, feed the pets and even water your plants throughout the day without having to think about refilling your unit. That's far out from that plastic Brita water pitcher from which you can't ever seem to get enough water when you need it the most. And it's much more efficient than that big blue plastic jug that you need to carry around and flip over to your back's expense.
  • Clean and Fresh Water, Always. The egg shape eases the water circulation, prevents stagnation and reduces the risk of bacterial growth.
  • 2 Litres of Clean Water a Day, Keep the Doctor Away. Sufficient, high quality, contaminant free hydration is known to solve many health and body issues.
  • Eco-Friendly to the Core. The Aquacristal glass filter cartridge is reusable! Just return your used cartridges when you're done. We use sustainable and long lasting noble materials like ceramics, glass, wood and stainless steel so that you can pass your unit to the next generation.
  • Earth-Cheap: Keep More in Your pockets, spill less on your planet. With Aquaovo you get the best materials, the nicest designs and the greenest experience while paying less than $0.09/liter of fresh-tasting water.
  • Multi-Tasking. You can easily turn it into a beverage and cocktail dispenser for your next party.
  • Improve Your Design and Your Life. The OVOPUR is an award winning design that has been part of the permanent design objects collection at the Montreal Museum of Fine Arts since 2009.   OVOPUR is a functional and performant piece of art that will help you bring back clean water at the center of your daily life.
  • Proudly Local. Own a locally designed and assembled product.

 
WORRY-FREE WATER FILTRATION OPTIONS:

 

  • Save in Peace. Subscribe to an AVANTAGE OVO+ program to save 20% on your replacement filter cartridges and get our extended warranty free of charge
  • Peace of Mind. Get your own custom cartridge change email reminder every 4 months with all our AVANTAGE OVO+ Programs

 

SPECIFICATIONS:

  • 11 Liters (2,9 gal) Capacity
  • 11 x 14 x 29in, 24 lb
  • 1 AQUACRISTAL filter cartridge included (4 months supply) 
  • 1 glass base included
  • Sparkling white handcrafted traditional ceramic with natural variations
  • Materials: Ceramic, Glass, Stainless Steel, PE, Felt, Activated Carbon, KDF55, Quartz Sand, Micro-Porous Bioceramic beads
  • SKU: PUR-LIL-GLASS


Download the OVOPUR Instructions and presentation booklet for more details.

 

SHAPE AND MOVEMENT

The unique shape of our water filtration unit did not result from sheer serendipity. 
The OVOPUR unit combines the unique shape of an egg and the thermal properties of porcelain to preserve and revitalize water. Its sleek curves and total absence of right angles allow water to flow freely and naturally. Temperature differences and normal flow induce a biotic movement that prevents stagnation, reduces the risk of bacteria buildup, and helps to revitalize the water.

Inspired by the work of water research pioneers, its shape eases the circulation and regeneration of water. Its overall look is one of abundance, purity, rebirth, and infinity. Its appealing curves and use of fine materials like porcelain, wood, glass, and metal bear witness to our commitment to aesthetics and quality.


NATURAL PERFORMANCES

Designed to take advantage of the knowledge about the new adsorbent materials and the timeless role of sand in water purification, AQUACRISTAL, the multilayer reusable glass cartridge at the heart of the OVOPUR, contains first quality filtration elements that have proven effective to eliminate chemical and organic pollutants from drinking water by mimicking the action of the natural filtration cycle underground. See the AQUACRISTAL product page for the details.
 

HANDCRAFTED TRADITIONS

Designed and raised in Montreal, Quebec, Canada, the OVOPUR eco-design water filtration unit is made from materials that fuse age-old traditions with tomorrow’s trends.
The products of the AQUAOVO experience are painstakingly handcrafted following age-old traditions and the renewable development guidelines. Our artisans are located in Canada, USA, Europe and Asia. They are all selected for their knowhow and respect of our ethical and fair trade values. Woodworkers, glassblowers, and ceramicists come together to create a perfect, functional piece of art set to become a valuable part of our daily life.
 

SUSTAINABILITY 

Our AQUACRISTAL glass filter cartridge is reusable: a first on the market! Return your used cartridge in its packaging. We will take care to recycle and reuse most of the parts so that we can continue to offer the filtration experience with the lowest environmental impact on the market.
All our products are made of sustainable, renewable or recyclable materials. Plastic components have been kept to a minimum and are generally recyclable.
Our packaging materials are carefully selected to minimize their impact on the ecological cycle. In addition, they are mainly made from recycled and recyclable materials.
The AQUAOVO experience advantageously makes it possible to stop the consumption of bottled water, a polluting industry that uses more than 80 billion plastic bottles a year in America alone and whose transportation activities are actively involved in the creation of greenhouse gases.
A single AQUAOVO filtration unit can prevent the purchase, use and disposal of up to 12,000 plastic bottles per year, or nearly 480,000 bottles over your next forty years of active life. Now multiply this number by the thousands of AQUAOVO filtration units that are active on the planet!
Through our choice of materials, our commitment to sustainable development and our policy of reusing filter cartridges, we set new environmental standards to meet the demands of our customers and the needs of our planet.
We adhere unconditionally to a philosophy of social, ethical and environmental commitment.
 

VERSATILITY

Its versatile design offers two easy modes: safe and convenient, the filtration mode with the AQUACRISTAL cartridge ensures a high quality year round water supply. More fun, the OVOBAR mode allows you to turn your OVOPUR into a stylish and functional beverage dispenser for when you throw a party or for a special event.

 

 

SPECIFICATIONS:

  • 11 Liters (2,9 gal) Capacity
  • 11 x 14 x 29in, 24 lb
  • 1 AQUACRISTAL filter cartridge included (4 months supply) 
  • 1 glass base included
  • Sparkling white handcrafted traditional ceramic with natural variations
  • Materials: Ceramic, Glass, Stainless Steel, PE, Felt, Activated Carbon, KDF55, Quartz Sand, Micro-Porous Bioceramic beads
  • SKU: PUR-LIL-GLASS

 

SHAPE AND MOVEMENT

The unique shape of our water filtration unit did not result from sheer serendipity. 

The OVOPUR unit combines the unique shape of an egg and the thermal properties of porcelain to preserve and revitalize water. Its sleek curves and total absence of right angles allow water to flow freely and naturally. Temperature differences and normal flow induce a biotic movement that prevents stagnation, reduces the risk of bacteria buildup, and helps to revitalize the water.

Inspired by the work of water research pioneers, its shape eases the circulation and regeneration of water. Its overall look is one of abundance, purity, rebirth, and infinity. Its appealing curves and use of fine materials like porcelain, wood, glass, and metal bear witness to our commitment to aesthetics and quality.


NATURAL PERFORMANCES

Designed to take advantage of the knowledge about the new adsorbent materials and the timeless role of sand in water purification, AQUACRISTAL, the multilayer reusable glass cartridge at the heart of the OVOPUR, contains first quality filtration elements that have proven effective to eliminate chemical and organic pollutants from drinking water by mimicking the action of the natural filtration cycle underground. See the AQUACRISTAL product page for the details.

 

HANDCRAFTED TRADITIONS

Designed and raised in Montreal, Quebec, Canada, the OVOPUR eco-design water filtration unit is made from materials that fuse age-old traditions with tomorrow’s trends.

The products of the AQUAOVO experience are painstakingly handcrafted following age-old traditions and the renewable development guidelines. Our artisans are located in Canada, USA, Europe and Asia. They are all selected for their knowhow and respect of our ethical and fair trade values. Woodworkers, glassblowers, and ceramicists come together to create a perfect, functional piece of art set to become a valuable part of our daily life.

 

SUSTAINABILITY 

Our AQUACRISTAL glass filter cartridge is reusable: a first on the market! Return your used cartridge in its packaging. We will take care to recycle and reuse most of the parts so that we can continue to offer the filtration experience with the lowest environmental impact on the market.

All our products are made of sustainable, renewable or recyclable materials. Plastic components have been kept to a minimum and are generally recyclable.

Our packaging materials are carefully selected to minimize their impact on the ecological cycle. In addition, they are mainly made from recycled and recyclable materials.

The AQUAOVO experience advantageously makes it possible to stop the consumption of bottled water, a polluting industry that uses more than 80 billion plastic bottles a year in America alone and whose transportation activities are actively involved in the creation of greenhouse gases.

A single AQUAOVO filtration unit can prevent the purchase, use and disposal of up to 12,000 plastic bottles per year, or nearly 480,000 bottles over your next forty years of active life. Now multiply this number by the thousands of AQUAOVO filtration units that are active on the planet!

Through our choice of materials, our commitment to sustainable development and our policy of reusing filter cartridges, we set new environmental standards to meet the demands of our customers and the needs of our planet.

We adhere unconditionally to a philosophy of social, ethical and environmental commitment.

 

VERSATILITY

Its versatile design offers two easy modes: safe and convenient, the filtration mode with the AQUACRISTAL cartridge ensures a high quality year round water supply. More fun, the OVOBAR mode allows you to turn your OVOPUR into a stylish and functional beverage dispenser for when you throw a party or for a special event.

Download the OVOPUR Instructions and presentation booklet for more details.

 

CURIOUS ABOUT WARRANTIES & RETURNS?

100/60 SATISFACTION WARRANTY

At AQUAOVO, we are deeply committed to providing a superior shopping experience to our customers. We include a 60-day 100% satisfaction warranty with each filtration fountain. If for any reason you are not completely satisfied with your purchase, return it within 60 days of receipt of shipment and we will gladly replace the product, exchange it for another or refund the purchase price of the item.

ACCIDENTAL BREAKAGE WARRANTY

This warranty covers all porcelain and glass parts of our water fountains against accidental breakage under normal conditions of use. If for any reason you accidentally break a piece of glass or porcelain from your device, we will replace it free of charge for a period of two (2) years after the initial delivery.

MANUFACTURER'S WARRANTY

Each product we sell is covered by our 2 years manufacturer's warranty on bases, valves and parts such as silicone gaskets for malfunction or premature degradation in normal use. If you experience any problem during the warranty period, we will be able to provide exchange or repair services if necessary.


Order Confirmation:

As soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.

*Free Shipping Over $100.00 Shipping not available for Alaska or Hawaii

Order Shipment:

If your order is stock and we process the charges to your credit card, it will ship within five business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address your provide when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at info@purewaterguys.com.

 

USPS     UPS      

 

 

Damages:

Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery.  If your item(s) do arrived damaged, please send photos to info@purewaterguys.com and we will process an insurance claim on your behalf.

Cancellations & Refunds:

All orders cancelled after 48 hours are subject to a $20 administration fee, whether or not your order has shipped.  If you order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.

*shipping charges may be applied to certain products or brands that are over-sized weight or dimensions. Or that require freight shippping.

Our 100% Price Match Guarantee

We work very hard to ensure that we offer the absolute best prices online.  If you find another online store that offers a lower price then us within six months of your purchase date please let us know and we will refund your original payment for the difference.  We want you to feel confident that you are getting the absolute best price for the product you are ordering.  If you find that our own website has a lower price for the same item you have ordered within six months of your purchase date will refund the difference as well.

To request your partial refund simply e-mail us a link to the same product on our website, or on our competitors website within six months from the date of your order and we will process the credit accordingly.

Our 100% Price Guarantee has some limitations:

  • You must purchase the item from our website before requesting your Price Match Guarantee
  • Promotions such as rebates and buy one, get one free offers are not eligible
  • The item must be in stock on the competitors website
  • The competitor must be an online store, they may not have a retail location
  • The website can not be a discounter or auction website (ie; eBay, overstock, etc..)
  • The competitor must be an Authorized Retailer of the product in question
  • The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax

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